Terms & Conditions

Introduction 

Welcome to DERMIQX WELLNESS, operating under the brand name DERMIiQX™. 

By accessing, browsing, or purchasing products from this website, you agree to comply with and be legally bound by the following Terms & Conditions. If you do not agree with these terms, please discontinue use of this website immediately. 

Eligibility 

By using this website, you confirm that: 

• You are at least 18 years of age or using the website under supervision of a parent/legal guardian.  
• You are legally capable of entering into binding agreements under applicable Indian laws.  
• All information provided by you is true, accurate, and complete.  

Brand Ownership & Intellectual Property 

DERMIiQX™ is the brand/trademark operated by DERMIQX WELLNESS. 

All content available on this website including: 

• Logos  
• Brand names  
• Product descriptions  
• Images  
• Videos  
• Graphics  
• Text content  
• Website design  

are the exclusive intellectual property of DERMIQX WELLNESS and may not be copied, reproduced, distributed, modified, or used without prior written permission. 

Unauthorized use may result in civil and criminal legal action. 

Products & Services 

DERMIQX WELLNESS offers skincare, haircare, wellness, and beauty-related products through its online platform. 

The company reserves the right to: 

• Modify product prices  
• Change packaging/design  
• Discontinue products  
• Restrict quantities  
• Reject or cancel orders without prior notice  

Product Usage Disclaimer 

• Products sold by DERMIQX WELLNESS are intended for personal use only.  
• Results may vary depending upon skin type, hair type, allergies, medical conditions, lifestyle, and product usage.  
• DERMIQX WELLNESS does not guarantee identical results for every customer.  
• Customers are advised to perform a patch test before using any skincare or haircare product.  

DERMIQX WELLNESS shall not be liable for: 

• Allergic reactions  
• Skin irritation  
• Hair damage  
• Product misuse  
• Incorrect storage of products  
• Self-diagnosis or self-treatment  
• Dissatisfaction regarding results  

Orders & Payments 

• All orders are subject to availability and acceptance.  
• DERMIQX WELLNESS reserves the sole right to accept, reject, or cancel any order.  
• Prices displayed on the website are subject to change without prior notice.  
• Payments are securely processed through authorized third-party payment gateways.  

DERMIQX WELLNESS does not store customers’ debit/credit card details. 

Shipping & Delivery 

• Shipping timelines are estimated and may vary depending upon location and courier serviceability.  
• DERMIQX WELLNESS shall not be held responsible for delays caused due to courier partners, natural disasters, strikes, weather conditions, government restrictions, or unforeseen circumstances.  
• Customers are solely responsible for providing accurate shipping details.  

Return & Exchange Policy 

DERMIQX WELLNESS follows a strict No Refund Policy. 

Exchange/replacement requests shall ONLY be accepted in the following cases: 

• Wrong product delivered  
• Physically damaged product received  
• Leakage during transit  
• Expired product received  

Conditions for valid exchange claims: 

• Complaint must be raised within 24 hours of delivery.  
• Proper unboxing video proof is mandatory.  
• Product must remain unused and in original packaging.  

DERMIQX WELLNESS reserves the sole right to approve or reject any exchange request. 

Used, opened, or tampered products shall not qualify for exchange. 

User Conduct 

Users agree not to: 

• Use the website for unlawful activities  
• Attempt unauthorized access to systems or servers  
• Upload malicious software or harmful content  
• Misuse website content or intellectual property  
• Provide false or misleading information  

Violation of these terms may result in suspension or permanent restriction from the website. 

Privacy Policy 

By using this website, you consent to the collection and use of information in accordance with the Privacy Policy of DERMIQX WELLNESS. 

Limitation Of Liability 

To the maximum extent permitted by law, DERMIQX WELLNESS shall not be liable for: 

• Indirect or incidental damages  
• Business loss  
• Loss of profits  
• Delayed deliveries  
• Product performance variations  
• Data loss  
• Customer dissatisfaction  

The maximum liability of DERMIQX WELLNESS, if any, shall not exceed the amount paid by the customer for the concerned order. 

Third-Party Services 

This website may contain links or integrations with third-party services including payment gateways, courier companies, and social media platforms. 

DERMIQX WELLNESS shall not be responsible for third-party policies, actions, delays, or technical issues. 

Force Majeure 

DERMIQX WELLNESS shall not be held liable for failure or delay caused by events beyond reasonable control including: 

• Natural disasters  
• Pandemic situations  
• Internet/server failures  
• Government restrictions  
• Transportation disruptions  
• Labor strikes  

Modification Of Terms 

DERMIQX WELLNESS reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. 

Continued use of the website after such changes constitutes acceptance of updated terms. 

Governing Law & Jurisdiction 

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. 

Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India. 

Contact Information 

📧 Email: dermiqx@gmail.com 

📱 WhatsApp Support: +91-9311066844 

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